You would like to know how a cooperation with ExperTeach in the sector of technical documentation works? Here we go! As an example, we will show you how we would create a context-sensitive online help for you.
1. Your Input: You tell us what your preferences are: Which system requirements should be supported by the help? When should it be available? Which size should the help have? Dou you require a single-source solution? We gain an overview of the product. For this purpose, you provide us with specifications or spend half a day with us to show us around. Subsequently, we will work out a detailed offer for you.
2. The Concept: We will define a concept for your help, present possible alternatives, and explain the advantages and disadvantages of the options. Together, we will find a solution which suits your needs.
3. The Implementation: We gain access to your product and make ourselves acquainted with the handling of it. You determine our contact partner in your company. Together, we will define guidelines for the help (link structure, topics, terminology, integration into the application, etc.). Subsequently, we will create the texts and graphics.
4. The Proofreading: You will receive a first version of your online help. If possible, employees of several departments of your company will test the draft and check it in terms of its correctness.
5. Test: We will check whether all guidelines have been adhered to, whether all links work, and whether the help can be used in a context-sensitive mode.
6. Finishing: We will efficiently and quickly implement change requests. You will receive the finished help. We will support you in the maintenance of the online help.
Feel free to contact us any time, we have the solution you need!
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