This course is designed to help network professionals improve the skills and knowledge that they need to maintain their network and to diagnose and resolve network problems quickly and effectively. It also assists the network professional in preparing for Cisco CCNP® certification. This course is a component of the CCNP curriculum.
The course is designed to teach professionals who work in complex network environments the skills that they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process.
Course Contents
Module 0: Curriculum Overview
Module 1: Planning Maintenance for Complex Networks
Module 2: Selecting Maintenance and Troubleshooting Tools and Applications
Module 3: Planning Troubleshooting Processes for Complex Enterprise Networks
Module 4: Maintaining and Troubleshooting Campus Switching-Based Problems
Module 5: Maintaining and Troubleshooting Routing Based Solutions
Module 6: Maintaining and Troubleshooting Network Security Solutions
Module 7: Maintaining and Troubleshooting Integrated, Complex Enterprise Networks
E-Learning TSHOOT-01: Troubleshooting Performance Problems on Switches
E-Learning TSHOOT-02: Troubleshooting Wireless Connectivity
E-Learning TSHOOT-03: Troubleshooting Voice over IP
E-Learning TSHOOT-04: Troubleshooting Video
E-Learning TSHOOT-05: Troubleshooting Multicast
E-Learning TSHOOT-06: Troubleshooting NAT and PAT
E-Learning TSHOOT-07: Troubleshooting DHCP
E-Learning TSHOOT-08: Troubleshooting IPv6, OSPFv3, and RIPng
Knowledge Prerequisites
Recommended:
• ROUTE - Implementing Cisco IP Routing
• SWITCH - Implementing Cisco Switched Networks
Course Objective
Upon completing this course, the student will be able to meet these overall objectives:
• Plan and document the most commonly performed maintenance functions in complex enterprise networks
• Develop a troubleshooting process to identify and resolve problems in complex enterprise networks
• Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks
• Practice maintenance procedures and fault resolution in switching-based environments
• Practice maintenance procedures and fault resolution in routing-based environments
• Practice maintenance procedures and fault resolution in a secure infrastructure
• Troubleshoot and maintain integrated, complex enterprise networks
TSHO
