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Implementing Cisco Unified Messaging (IUM) v5.0, formerly Cisco Unified Communications System Engineer (UCSE) provides students with best practice information on how to administer, install, configure, operate, and maintain a Cisco Unity system in either a stand-alone voice mail or unified messaging environment, as well as lessons on Cisco Unity Connection. IUM is a 5-day instructor-led (ILT) course with hands-on lab activities. It is one of two courses recommended for individuals seeking qualification for the Cisco Unity Support Specialization. Course Contents • An Overview of a Cisco Unified Communications System • Unity Connection • Cisco Unified Communications General Setup • Unified Communications Subscribers: A Complete Reference • Unified Communications System Monitoring and Maintenance Target Group Channel Partner / Reseller, Customers, Employees This course is recommended for all students who wish to take the exam 642-105 (IUM) Knowledge Prerequisites Students entering this course should have the following qualification: • Solid understanding of Microsoft Windows, Microsoft Exchange, or IBM Lotus Domino. • Ability to competently program at least one telephone switching equipment (i.e., Cisco CallManager, NEC NEAX 2000 or 2400, Avaya Definity series, etc.) IUMC |
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