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This course, IP Telephony Express (IPTX) v 4.0, describes Cisco CallManager Express and Cisco Unity Express architecture, components, functionality, and features. The course also describes some VoIP and quality of service (QoS) technologies, and applies them to the Cisco CallManager Express and Cisco Unity Express environment. Course Contents • Module 1 - Cisco Unified CallManager Express Fundamentals • Module 2 - Cisco Unified CallManager Express Configuration • Module 3 - PSTN Interfaces and Voice Dial Peers Configuration • Module 4 - Configuration of Additional Cisco Unified CallManager Express Features • Module 5 - Cisco Unity Express Auto Attendant and Voice Mail Configuration • Module 6 - Cisco Unified CallManager Express and Cisco Unity Express Network Design Target Group Customer, Channel Partners/Resellers Knowledge Prerequisites The knowledge and skills that a learner must have before attending this course include the following: - A working knowledge of LANs, WANs, and IP switching and routing - Basic internetworking skills taught in the Interconnecting Cisco Network Devices (ICND) course, or its equivalent - Knowledge of traditional public switched telephone network (PSTN) operations and voice fundamentals. IPTX |
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