International Site
Certifications
Guaranteed Dates
ExperTeach Networking
Introduction & Fundamentals
Ethernet, WLAN & Switching
IP, IPv6 & Routing
UC, VoIP, IPTV & Video
Data Center & Cloud Services
Security & VPN
NGN & Service Provider
Cisco
BootCamps & CCIE Training
Routing, Switching & Design
UC, Video & TelePresence
Service Provider & NMS
Security & WLAN
Data Center, Nexus & UCS
Sales & Presales
Specialist Certifications
Vendors
BlackBerry
Brocade
Blue Coat Systems
Check Point
Crossbeam
EMC
Extreme Networks
IBM
Juniper Networks
Linux
M86 Security
Nortel Networks
VMware

Cisco IP Contact Center Express Specialist

ICT Training: Course Catalog
Download pdf    Order printed copy
Training Agenda Benelux July-Dec 2011
Cisco recommends the following course to prepare for the required exam:
1 UCCXD - Unified Contact Center Express & Unified IP IVR Deployment
Exam 642-165
The Specialist status is valid for two years. It can be renewed by passing the current exam.